Last updated: May 28, 2026
See also our Terms and Conditions and Privacy Policy.
StarTeller is a freemium astronomy planning app that helps you find and view deep-sky objects from your location. If you need help with the app, have feedback, or want to report a problem, contact us using the information below.
Connor Rauscher
Denver, CO, United States
Email: starteller.support@icloud.com
We read every message and will do our best to respond. Please include your device model, iOS version, and a short description of the issue if you are reporting a bug.
StarTeller offers an optional one-time purchase to unlock the full object catalog. All payments are processed by the Apple App Store or Google Play Store. We do not handle billing directly.
To request a refund, contact Apple or Google according to their policies:
If you bought the full catalog but it is not unlocked after reinstalling, open StarTeller and use the restore option in the purchase screen, or email us at starteller.support@icloud.com and we will help you restore your entitlement.
For information about how StarTeller handles data, see our Privacy Policy.